Online is the New Normal: 8 Reasons Why You Should Buy Your New Mattress Online

The online market is a relatively young field that is rapidly progressing, and as improbable as it seems, but the majority now prefer to buy things online over conventional shopping. There’s no doubt that with the creation of the internet, people around the world are connected now more than ever – which extends to your favourite international, even local shops.

With the convenience of online shopping, you don’t have to worry about going to the market to make big purchases because they are already just one click away. If you’re planning on a major project this year, such as a bedroom make-over, and you want to change your mattress, ordering one online could be an awesome experience. 

Still wondering why you should buy your new mattress online? Here are eight reasons why:

1. Customer satisfaction and convenience.

The first thing that most customers consider when they purchase online is that it is more convenient, less hassle, and allows them to be more flexible. Deny it all you want, but at the end of the day, we all know that going to physical markets is time-consuming, not to mention, energy-draining, especially if you don’t have the patience to browse around for good items.

If you buy a mattress online, you don’t have to do all the walking and talking. You simply have to sit down while browsing your computer, all at the comfort of your home.

2. Provide you with favourable options that match your specific needs.

Aside from convenience, buying from online shops can give you a wider and better range of selections than what typical showrooms can show you. This is because retailers from physical shops only offer a limited number of brands and even fewer items you can test out. 

In an online market, however, you can view countless mattresses from your favourite brands. You can even read on further to see if the mattress you plan to buy meets your needs, such as comfort. This entails adapting to your sleeping position. If you sleep on your side (like most people do), it’s best to get the right bed. Get or buy side sleeper mattress online and you’ll be on your way to a more comfortable sleep.

3. Less distraction and pressure.

Have you ever walked in a store with a specific goal in mind, then before you knew it, you suddenly forgot what that was and bought whatever was available, instead? Most of the time, the extreme hype-ups and comments such as “there are only a few stocks left” from the salespeople could pressure you into buying the item.

When purchasing a new mattress, distractions are your enemy and going online provides you with an escape route to avoid most, if not all, of it.

4. You can be better informed.

Another advantage of shopping online is that you can do your research and compare market prices. When you opt to buy a mattress in-store, there’s a higher chance that the information you’ll only ever get is mostly promotional and sales-talk from the store employees. 

It’s not that this is something bad, but expect that they will only talk about the good things. Purchasing online helps you be a better-informed shopper because you can read through details about the item. You can also browse the comment section and reviews done by their previous customers. 

5. Excellence is guaranteed in terms of customer service.

Great customer service means being quick and responsive to customers’ questions and other related transactions. Online companies provide you with quality services but take note that this does not apply to everyone. There are lots of shops emerging on the internet, and choosing the right ones can be confusing.

Just remember that legitimate shops always provide excellent service, and sometimes go the extra mile just to serve their customers. In this case, checking out customer reviews can help.

6. Extended return policies.

Compared to warranties provided by brick-and-mortar stores, online retailers can offer you an extended time to send back the item they have delivered in case there is something wrong with it.

Not being able to inspect the product in person increases customer risk, and making the time frame longer somehow lessens this risk. It is to be emphasized, though, that different online retailers have different return policies, and as a buyer, it is your responsibility to review their policies before making a purchase. 

7. Higher chance to purchase at a discounted price.

Now that e-commerce is the new market trend, competition has greatly increased. Consequently, this resulted in better product pricing. If you try to search the price of mattresses sold online, you will discover that most of them are charged at a discounted rate, sometimes even up to 70% less, compared to the ones sold in the high street.

8. Online shopping is relatively safer.

Despite governmental efforts, advances in science and technology, and other strategies to combat the spread of COVID-19, the reality that we are still in a global crisis remains. Shopping online is a safer alternative for going out personally to purchase items. This will help you minimize face to face interaction, thus lessening the risk of acquiring the virus from the community.


There are a few more reasons why purchasing items online for your major home project gives you more benefits than consequences and utilizing the wonders of technology is one of the best ways to effectively adapt to this ‘new normal’ setting.

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