Welcome to Louis Armstrong New Orleans International Airport (MSY), the gateway to the vibrant city of New Orleans. Whether you’re arriving or departing, this guide will help you quickly navigate the airport, providing information on facilities, transportation options, and tips for a smooth journey.
Airport Facilities
Terminals
MSY features a state-of-the-art terminal complex with modern amenities designed for passenger comfort. The airport has a consolidated terminal that houses domestic and international flights. This layout makes navigating easy and reduces the stress of finding your gate.
Dining and Shopping
MSY offers various dining options to suit every taste, from quick bites to sit-down restaurants. Enjoy local New Orleans flavors at Emeril’s Table, Cafe du Monde, or Leah’s Kitchen. National chains like Shake Shack and Starbucks are also available if you’re in the mood for something different.
For shopping enthusiasts, MSY provides a variety of retail outlets. Pick up last-minute souvenirs at Fleurty Girl or browse through high-end brands at The Parish Provisions Co. Duty-free shopping is available for international travelers.
Lounges
Relax before your flight in one of the airport lounges. The Club MSY offers a quiet space with complimentary snacks, beverages, and Wi-Fi. Priority Pass members, and those flying first or business class on certain airlines can access these lounges.
Wi-Fi and Charging Stations
Stay connected with free Wi-Fi available throughout the terminal. Charging stations are conveniently located at various points, ensuring your devices are powered up before your journey.
Transportation Options
Car Rentals
MSY hosts several major car rental companies, including Hertz, Avis, Enterprise, and Budget. The rental car facility is accessible from the terminal via a dedicated shuttle service.
Public Transportation
The Jefferson Transit Authority (JET) and the Regional Transit Authority (RTA) provide bus services between the airport and downtown New Orleans. The JET Airport-Downtown Express (E2) is convenient and affordable for reaching the city center.
Ride-Sharing and Taxis
Ride-sharing services like Uber and Lyft operate at MSY, with designated pickup areas on the lower level outside the terminal. Traditional taxi services are also available, with a taxi stand conveniently located near the baggage claim area.
Airport Shuttles
Airport shuttle services offer shared rides to various destinations in New Orleans. These can be booked in advance or upon arrival at the airport, providing a cost-effective transportation option.
Tips for a Smooth Journey
Arrive Early
To ensure a stress-free experience, arrive at least two hours before domestic and three hours before international flights. This allows ample time for check-in, security screening, and navigating to your gate.
Use Mobile Check-In
Save time by using mobile check-in and digital boarding passes. Most airlines offer these services through their apps, allowing you to bypass the check-in counters.
Pack Smart
Ensure your carry-on complies with TSA regulations to avoid delays at security checkpoints. Liquids should be in containers of 3.4 ounces or less and placed in a quart-sized, clear, resealable bag.
Stay Informed
Watch flight information displays and download your airline’s app for real-time updates on gate changes, delays, and other important announcements.
Accessibility Services
MSY provides various services for passengers with disabilities, including wheelchair assistance, accessible restrooms, and dedicated parking spaces. Contact your airline in advance to arrange any special assistance you may need.
Conclusion
Navigating Louis Armstrong New Orleans International Airport is a breeze with the correct information and some planning. From its modern facilities and diverse dining options to convenient transportation and helpful tips, this guide ensures a smooth and enjoyable journey through MSY. Welcome to New Orleans and bon voyage!
